Quotable

Subscriptions & Pricing

What subscription options are available?

Free Account

• Start with 500 quotes (growing to 2,000 over 9 months)
• Basic features: Random quotes, categories, favorites (25 max), sharing
• Contains ads

Premium Annual - $6.99/year

• All 7,202+ quotes (instant access)
• No ads
• Unlimited favorites
• Search all quotes
• Gender filter
• Translate to 133 languages
• Early access to new quotes (30 days before free users)

Lifetime Premium - Starting at $24.99 (Limited offer - first 900 users)

• Everything in Annual Premium
• Pay once, own forever
• 50% off all occasion bundles
• Exclusive FOUNDER badge with unique number
• Priority support
• Vote on new features

How do I upgrade to Premium?

1. Open Quotable app
2. Tap Settings → Upgrade to Premium
3. Choose Annual ($6.99/year) or Lifetime (starting at $24.99)
4. Complete purchase through Apple App Store
5. Enjoy instant access to all features!

Can I switch from Annual to Lifetime?

Yes! If you purchased Annual Premium and want to upgrade to Lifetime:

1. Cancel your annual subscription first (see "How do I cancel?" below)
2. Wait for current period to end
3. Purchase Lifetime Premium

Note: You won't be charged twice.

Restoring Purchases

How do I restore my purchase?

If you previously purchased Premium or Lifetime and need to restore (after reinstalling, switching devices, etc.):

1. Open Quotable app
2. Go to Settings (⚙️)
3. Scroll to Account & Subscription
4. Tap Restore Purchases
5. Sign in with your Apple ID if prompted
6. Your purchase will be restored instantly!

Important: You must use the same Apple ID that made the original purchase.

I can't restore my purchase - what should I do?

Troubleshooting steps:

• ✅ Verify you're signed into the correct Apple ID (Settings → [Your Name])
• ✅ Make sure you have an internet connection
• ✅ Restart the app and try "Restore Purchases" again
• ✅ Restart your device

Still not working?

• Check if the purchase appears in your Apple purchase history:
  Open App Store → Profile Picture → "Purchased" → Find Quotable
• Contact us: support@quotablewisdom.app (include your Apple ID email)

Will my purchase work on multiple devices?

Yes! As long as you use the same Apple ID:

• Premium Annual: Works on all devices signed into your Apple ID
• Lifetime Premium: Works on all devices signed into your Apple ID
• Just tap "Restore Purchases" on each new device

Does my purchase transfer from iPhone to Android?

Unfortunately, no. Apple App Store purchases only work on iOS devices. If you switch to Android, you'll need to repurchase. (This is an Apple/Google limitation, not a Quotable restriction.)

Cancellations & Refunds

How do I cancel my subscription?

To cancel your Annual Premium subscription:

On iPhone/iPad:

1. Open Settings app (not Quotable app)
2. Tap your name at the top
3. Tap Subscriptions
4. Select Quotable
5. Tap Cancel Subscription

How do I get a refund?

All refunds are handled by Apple, not Quotable. To request a refund:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Select "Request a refund"
4. Choose your reason
5. Select the Quotable purchase
6. Submit request

Alternative method:

• Open App Store → Profile Picture → "Purchased" → Find Quotable → "Report a Problem"

Refund timeline:

• Apple reviews within 48 hours
• Refunds not guaranteed (Apple's discretion)
• Takes 3-5 days to appear if approved

What's Apple's refund policy?

Apple determines refund eligibility based on:

• How long ago you made the purchase
• Your purchase history
• The reason for your refund request

For full details: support.apple.com/HT204084

Can I get a refund on Lifetime Premium?

Lifetime purchases follow the same Apple refund policy as subscriptions. Submit your request through reportaproblem.apple.com. However, before requesting a refund, please reach out to us at support@quotablewisdom.app if you're experiencing issues - we're committed to making sure you're happy with your purchase!

Billing Issues

I was charged but don't have Premium features - what happened?

Don't worry! Try these steps:

1. Restore your purchase:
   Settings → Restore Purchases
   This syncs with Apple
2. Check your email:
   Look for Apple receipt
   Verify the charge went through
3. Wait a few minutes:
   Sometimes Apple takes 5-10 minutes to process
4. Still not working?
   Contact us: support@quotablewisdom.app
   Include: Screenshot of Apple receipt

I'm being charged twice - help!

This shouldn't happen! Here's what to check:

1. Did you have an existing subscription?
   Check: App Store → Subscriptions
   Cancel duplicate if found
2. Family Sharing confusion?
   Check if family member also subscribed
   You only need one subscription per family
3. Still seeing double charges?
   Contact Apple: support.apple.com/billing
   They can verify and refund duplicate charges

I forgot to cancel my free trial and got charged

Apple handles all billing:

1. Cancel your subscription immediately (see "How do I cancel?" above)
2. Request refund at reportaproblem.apple.com
3. Explain it was accidental in your refund request

Apple is usually understanding about accidental renewals!

How do I update my payment method?

Payment is managed by Apple App Store:

1. Open Settings app
2. Tap your name
3. Tap Payment & Shipping
4. Update your payment info

Account & Data

What happens to my data if I cancel?

Your quotes and favorites are safe!

• All favorites remain saved
• Quote history is preserved
• You'll still have free account access (500-2,000 quotes)
• You can resubscribe anytime to restore Premium features

Can I transfer my subscription to someone else?

No, subscriptions are tied to your Apple ID and cannot be transferred. However, you can:

• Use Family Sharing to share Premium with up to 5 family members
• Gift someone else a subscription through the App Store

How do I delete my account?

Email us at support@quotablewisdom.app with:

• Your Apple ID email
• Request to delete account
• We'll process within 7 business days

Note: Deleting your account doesn't cancel your subscription. Cancel separately if needed.

Need More Help?