Quotable
How to Restore Purchases
If you've previously purchased Premium or Lifetime access and need to restore your purchase (for example, after reinstalling the app, switching devices, or if your purchase isn't showing), follow these simple steps:
Restore Your Purchase in the App
1Open Quotable Settings
- Open the Quotable app
- Tap the Settings icon (⚙️) in the top navigation
2Restore Your Purchase
- Scroll down to the Account & Subscription section
- Tap Restore Purchases
- You may be asked to sign in with your Apple ID
- Wait a few seconds while we verify your purchase with Apple
3Confirm Restoration
Once complete, you'll see a confirmation message and your Premium/Lifetime features will be immediately available.
Important Notes
Make Sure You're Using the Same Apple ID
Your purchases are tied to your Apple ID. To restore purchases:
- You must be signed in with the same Apple ID you used to make the original purchase
- Check your Apple ID: Settings (iOS) → [Your Name] at the top
What Can Be Restored?
✅ Can be restored:
- Premium Annual Subscription ($6.99/year)
- Lifetime Premium ($24.99+)
- Occasion Bundles (Wedding, Graduation, etc.)
❌ Cannot be restored:
- Free account features (these are available to everyone)
Troubleshooting
"Restore Purchases" button isn't working?
- Make sure you're connected to the internet
- Verify you're signed into the correct Apple ID
- Restart the Quotable app and try again
- Restart your device
Still not seeing your purchase after restoring?
- Double-check you're using the same Apple ID that made the purchase
- Allow a few minutes for Apple to sync your purchase
- Try signing out of your Apple ID and signing back in:
- Go to Settings → [Your Name] → Sign Out
- Sign back in with your Apple ID
- Open Quotable and tap "Restore Purchases" again
Purchased on your old device but can't restore on new device?
As long as you're signed in with the same Apple ID, your purchase will restore. If you used a different Apple ID on your old device, you'll need to sign in with that Apple ID on your new device first.
Need Help?
If you're still having trouble restoring your purchase after trying the steps above:
1Check your purchase history
- Go to the App Store
- Tap your profile picture
- Tap "Purchased"
- Find Quotable and verify your purchase is listed
2Contact us for help
We'll help verify your purchase and get you access.
Family Sharing
If you're using Apple Family Sharing:
- Premium purchases can be shared with family members if you enabled Family Sharing when purchasing
- Each family member can restore the shared purchase by tapping "Restore Purchases"
- The purchase must have been made with Family Sharing enabled